If you are having trouble with your Aardvark card, first be sure you are using the latest drivers. Please go to DOWNLOAD section of this site to get the latest drivers.
FAQ
What PC hardware is compatible?
What software is compatible?
How do I optimize Windows for audio use?
Those input jacks on the front look different, What are they?
How many tracks can I record with the Q10?
How do I set up multiple cards?
Does the Aardvark replace the soundcard that came with my computer?
Can I potentially damage non-powered microphones by using the phantom power?
What is the S/PDIF input and what do I need to use it?
What is Wordclock and what do I need to use it?
What is the Latency of my Aardvark device?
How do I use the inserts on the Q10?
Troubleshooting
Inputs/outputs don't work
Your Aardvark device is not coming through your "Computer Speakers"
When Windows starts, the opening sound does not sound the way I'm accustomed to hearing it
I'm not sure that my S/PDIF input/output is working
I can't hear audio CDs through my Aardvark device
I can't hear my MIDI device through my Aardvark device
There are clicks & pops in my audio
I'm a Mac user, and the Q10 does not appear in Sound Manager
Can't hear MIDI tracks.
Recorded instrument or microphone only comes out of one speaker during playback.
Sample Rate keeps changing to 32 kHz.
I can't hear windows systems sound through my Aardvark soundcard, or they sound odd.
Windows runs very slow once I power up the machine.
Aardvark display does not look right.
Error message that reads: "The procedure entry point SMapLS could not be located in the dynamic link library KERNEL32.dll"
Effects on 24/96 and/or LX6 don't seem to work.
Can't save/load a Preset.
Q10 is noisy at 88.2kHz or 96kHz
Installation gives you an error that reads: "Cannot retrieve the currently selected device for the specified device information set. Error number: -14..."
More...
Software configuration guides
Steinberg CubaseSX/Nuendo
Steinberg Wavelab
Sonar (v1.x, v2.2, v3.x)
Cakewalk Pro Audio 9
Sonic Foundry (Sound forge/ Vegas, Acid)
Adobe Audition/ Cool Edit Pro
Logic Audio
Propellerhead Reason
MOTU Digital Performer
Kristal Audio Engine
Sonar 4 (from Cakewalk tech support)
